On-line Memorial quote and ordering system wins prestigious business awardLeading unbiased, family-owned Mears Family Funerals is the proud winner of the Digital Innovation class at this 12 months’s Unbiased Funeral Director Enterprise Awards.On-line Memorial quote and ordering system wins prestigious business awardAwarded in recognition of the event and implementation of our distinctive, on-line citation and ordering system on our web site with a spread of over 250 merchandise. The user-friendly system permits households to pick their memorial, combine and match with a spread of various colours and supplies, insert the memorial inscription and add the suitable allow charge. From this they immediately obtain a downloadable citation (along with a replica of our phrases & circumstances) and the choice to pay the deposit to substantiate their order, all from the consolation of their very own house.Lisa McDermott, Managing Director, stated: “I’m delighted to have received this prestigious award for Digital Innovation, particularly because it was judged by an unbiased, business specialist. Everybody within the workforce has labored tirelessly to develop a system that vastly improves entry to our memorial merchandise and this award is nice recognition of their efforts.”Choosing a memorial is a vital a part of the bereavement journey and normally a number of relations are concerned within the creation and design of a memorial. By utilising the performance on our SeoSamba constructed web site and the SeoToaster Ultimate CRM platform within the background, we’re in a position to interact with households no matter the place they’re within the nation and ship their citation to a number of recipients, permitting every member of the family to contribute in the direction of the choice and design of the memorial. We’ve had glorious suggestions from our shoppers, stating that this has made this course of rather a lot simpler, by receiving immediate communication from us with simple, simple to know info that they want at what could be a very troublesome time.Steven Mears, group CEO, stated: “The COVID-19 pandemic has made face-to-face conferences and appointments troublesome at greatest and prohibited at worst. With this in thoughts, now we have needed to remodel the best way by which we do enterprise and look to new and revolutionary methods of reaching out and supporting our shoppers. To be recognised as an innovator amongst our business friends is testomony to our dedication to placing our shoppers, and their wants, on the very coronary heart of what we do.”About Mears Household Funerals
Mears Household Funerals is a number one unbiased, family-owned funeral administrators serving communities throughout South-east London, East London, North Kent and Buckinghamshire, providing a premium service at costs that others are unable or unwilling to match. Because it was based by Steven Mears simply over 5 years in the past, the enterprise has quickly grown from its first department in Catford to 11 branches in Aylesbury, Beckenham, Biggin Hill, Blackfen, Bromley, Eltham, Lewisham, Orpington, Walthamstow and West Wickham.For additional info please contact Gary Hart
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