In a communication on Friday to clients ready for its scooters, Ola mentioned it was prioritizing manufacturing of the highest variant S1 professional, which prices Rs 1.3 lakh and wouldn’t be producing the S1 until late 2022.
It is 2022 and lengthy ready intervals for vehicles is extra widespread at the moment than at most different occasions. However even then a 15 month watch for a scooter is extremely uncommon. That’s how it’s turning out to be for purchasers ready for Ola S1, the entry stage model of the electrical scooter that has a beginning value of Rs 1 lakh. In a communication on Friday to clients ready for its scooters, Ola mentioned it was prioritizing manufacturing of the highest variant S1 professional, which prices Rs 1.3 lakh and wouldn’t be producing the S1 until late 2022. As such, it’s providing the shoppers an opportunity to improve to the dearer model or wait for an additional 10-12 months–some of them have been ready since July 2021 when bookings of the scooter first began. Bhavish Aggarwal Co-Founder & CEO, Ola
“A overwhelming majority of our clients have chosen the S1 Professional so we’re prioritizing its manufacturing and can now be making the S1 variant solely in late 2022,” Ola mentioned within the e-mail to the shoppers. “There is not a greater time to go Professional as we’re opening the ultimate cost window on the Ola app on January 21 at 6pm. When you nonetheless want to purchase our S1 variant, we’ll notify you as quickly as we put that into manufacturing and you can also make the ultimate cost then.”ETAuto has reached out to Ola for his or her feedback. The story might be up to date to incorporate their response. This isn’t the primary time that Ola has missed its personal deadlines both. As per its unique plan, deliveries for its scooters in addition to the check rides had been supposed to start out from October 25. That schedule was pushed again by a fortnight to November 10 when the corporate began providing check rides to its waitlisted clients in 4 cities. On the identical time it additionally began accepting steadiness cost from them which is the final step earlier than deliveries might be made to clients at their doorstep. Unsurprisingly, this extension of the ready interval has left clients furious.
“That is like forcing those that booked S1 to purchase S1 professional (greater costs and a few extra options resembling velocity). As a result of hype individuals who booked are eagerly awaiting the supply, many will fall within the entice,” says Gaurav Shrivastava, a buyer from Indore. “In the event that they selected to cancel, they’ve unknowingly funded a venture with completely no returns.”The delay gives extra ammunition to critics who’ve for lengthy doubted Ola’s capability to ship on its massive guarantees. Lately Ola’s declare that it has delivered 4,000 scooters to clients got here underneath scrutiny after the Federation of Automotive Sellers Federation cited figures from the federal government’s Vahan portal to say Ola registered solely 238 scooters in the course of the month. The corporate is but to supply particulars of what number of bookings it obtained in July, the break up between S1 and S1 Professional variants or its manufacturing ramp up schedule.
Bhavish Aggarwal Tweet
“The corporate must be extra clear and must be held accountable on the guarantees that they’ve made themselves. Prospects are inside their rights to ask why they don’t seem to be producing the S1 once they declare to be constructing the world’s largest two wheeler manufacturing facility of 10 million items,” says Vinkesh Gulati, President, FADA. “Even the semiconductor chip scarcity can’t be an issue as a result of then you definitely should not be capable of make the highest finish variant both.”Launched with a lot fanfare on August 15 final yr with the promise to revolutionize not simply the home however the international two wheeler business, the Ola story is unraveling at a quick clip.Additionally Learn:
Sharing a shot of its electric scooters on the firm’s manufacturing facility whereas extending greetings for Lohri, Sankrati and Pongal, Aggarwal in a tweet mentioned, “Sea of scooters awaits! Last cost window opens Jan 21, 6 pm in Ola App for all clients who’ve paid (Rs) 20k. We’ll dispatch throughout Jan & Feb.”
Journey-hailing main and electrical automobile maker Ola mentioned it was ramping up manufacturing operations and making certain deliveries as scheduled, amid allegations from a sellers’ physique of receiving client complaints concerning non-adherence to dedicated timelines.
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